Support
At Fullhouse Casino, we understand that quick, reliable support makes all the difference in your gaming experience. Our dedicated team is ready to assist you with any questions or concerns you might have, whether it's about your account, deposits, withdrawals, or gameplay.
24/7 Live Chat Support
Our most popular support option is our real-time live chat service, available 24 hours a day, 7 days a week. Our support agents typically respond within 60 seconds, making this the fastest way to get the help you need. Simply click the chat icon in the bottom corner of any page to connect with a representative immediately.
Email Support
For less urgent matters or detailed questions, you can reach our support team at support@fullhouse.gg. We pride ourselves on responding to all email inquiries within 12 hours, though most players receive a response much sooner—typically within 3-4 hours.
Comprehensive Help Center
Before reaching out, you might find your answer in our extensive FAQ section. We've compiled answers to dozens of common questions about:
- Account registration and verification
- Deposit and withdrawal methods
- Bonus terms and wagering requirements
- Game rules and functionality
- Technical issues and troubleshooting
Cryptocurrency Support Specialists
As a casino that accepts Bitcoin, Ethereum, Litecoin, and other cryptocurrencies, we employ dedicated crypto specialists who can help with any questions about digital currency deposits and withdrawals. If you're new to using cryptocurrency for online gaming, our team can walk you through the process step by step.
Game-Specific Assistance
With games from over 40 top providers including Pragmatic Play, NetEnt, and Evolution Gaming, we understand you might have questions about specific titles. Our support team is thoroughly trained on all games offered at Fullhouse Casino and can help with rules, features, or any technical issues you might encounter.
Account Security Support
Your security is our priority. If you ever have concerns about your account, need to update your security settings, or require assistance with two-factor authentication, our dedicated security team is available to help protect your information and funds.
Responsible Gaming Resources
We're committed to promoting responsible gaming. Our support team can provide information about setting deposit limits, self-exclusion options, or connect you with professional resources if you feel your gaming habits have become problematic.
We Value Your Feedback
Beyond solving problems, our support team collects player feedback to improve our services. When you share your thoughts with us, you're helping shape the future of Fullhouse Casino for all players.
Remember, no question is too small and no concern is unimportant. Our friendly support team is here to ensure your time at Fullhouse Casino is enjoyable, fair, and hassle-free.